links for 2005-10-03
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The authors of Freakonomics tackle the NYC poop problem.
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Two built-in checks to monitor customer feedback: filming first-time users setting up devices, and having product managers listen in on support calls.
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"In the absence of powerful elected officials - there's not a single South Asian holding a major elected office in New York - the Indian community has to rely on other conduits to power."
Photographs on this site are © Kathryn Yu. Don't steal.
